Effective date: 1 May 2026 · Last updated: 15 May 2026
1. Who we are
Aspire Solution (“we”, “our”, “us”) is an Indian industrial-equipment distributor and the authorised channel partner for the brands listed at aspiresolution.in/brands. This privacy policy describes what information we collect when you visit aspiresolution.in, why we collect it, and how we handle it. It is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
2. Contact for privacy matters
For any question, request, or complaint regarding this policy or your personal data, please write to enquiry@aspiresolution.in or post to: Aspire Solution, Khasra No 1013, Prem Vihar, Chhapraula, Tehshil Dadri, Greater Noida, Uttar Pradesh – 201009.
3. What we collect
We only collect information you give us via our enquiry forms or by contacting us directly, plus a minimal set of operational data needed to keep the website running.
- You give us: name, work email, phone number, company name, and the details of your enquiry (e.g. application, line size, pressure, fluid, quantity). On product pages the form also records the product and brand context.
- We collect automatically: standard web-server logs (IP address, browser user-agent, pages visited, timestamps) and, if you have not opted out, analytics events from Google Analytics 4 and Microsoft Clarity (page views, scroll depth, click events). These help us understand which content is useful and where the site needs improvement.
- Cookies: see our Cookie Policy for the list of cookies used.
4. Why we use it
- To respond to your enquiry with a quotation, product information, sizing, or commercial terms.
- To follow up by phone, email, or WhatsApp where you have given us those details.
- To maintain records of customer interactions for internal CRM and after-sales support.
- To operate and improve the website (analytics, performance monitoring, security).
We do not sell your personal data, and we do not use it for unsolicited marketing.
5. Who we share it with
- OEM brand principals we represent (e.g. Champion, Endress+Hauser, Flowserve, Alfa Laval, Gefran, Forbes Marshall, Audco), where it is necessary to route your enquiry to obtain pricing or technical clarification. We share only what is needed for your enquiry; we do not pass your contact details to OEMs for marketing.
- Service providers who help us operate the site or our business — for example our website hosting provider (Hostinger), email service, and analytics providers (Google, Microsoft). These providers process data on our behalf and are bound by confidentiality.
- Authorities where we are required to do so by Indian law or a valid legal order.
6. How long we keep it
Enquiry records and related correspondence are retained for up to 3 years from the last interaction, after which they are deleted or anonymised. Server access logs are retained for 90 days. Analytics data follows the retention period configured in Google Analytics (currently 14 months).
7. Your rights
Under the Digital Personal Data Protection Act, 2023 you may:
- Ask for a copy of the personal data we hold about you;
- Request that we correct inaccurate or incomplete data;
- Request deletion of your data where we no longer have a lawful basis to keep it;
- Withdraw consent for analytics by clearing cookies or using a Do Not Track browser setting;
- Lodge a complaint with the Data Protection Board of India.
To exercise any of these rights, email enquiry@aspiresolution.in with the subject “Data request”. We will respond within 30 days.
8. Security
The website is served over HTTPS. Form submissions are encrypted in transit. Enquiry records are stored on managed hosting infrastructure with role-based access; only authorised staff can view them. We maintain reasonable security practices in line with the IT Rules, 2011.
9. Children
This site is intended for industrial buyers and procurement professionals. We do not knowingly collect personal data from anyone under 18 years of age.
10. Changes to this policy
We may update this policy from time to time. Material changes will be flagged on this page along with a new “Last updated” date.
If anything here is unclear or you would prefer to speak with a person, call +91 99589 28056 or write to enquiry@aspiresolution.in.